
Claims
At JenBro Insurance, we take pride in providing personalized and timely claims service to all our clients.
Your dedicated broker will manage your claim and act as your advocate throughout the entire process, ensuring you don’t get passed between multiple claims handlers who are unfamiliar with your specific needs and risks.
We believe in building on our existing relationships with clients to deliver a seamless claims experience.
How do I make a claim?
To ensure minimal losses and prevent any further damage or loss to individuals and property, it is highly recommended that immediate steps be taken in the event of a claim:
Step One.
Please do not admit fault or take any action that could be construed as an admission of liability.
Step Two.
Instead, please contact JenBro Insurance as soon as possible – phone 0800 JENBRO (0800 536 276), or email us at claims@jenbro.co.nz
Step Three.
Complete our PDF claim form before emailing it to your broker here